Relationship Counselling Online Relationship, marriage and individual counselling and psychotherapy online via Zoom, Skype and the phone

FAQ. Kate2022

Online relationship counselling can bring questions up regarding trust, confidentiality and communication which are all normal questions to ask yourself.

Here I will try to answer some questions you may have yet, please, if I have not answered anything, please do get in contact with me. When doing my own marketing I can sometimes think too much like a counsellor!

Am I the right counsellor for you?

This is a very important step in your journey and it is important you find the right counsellor for you. My personal view is that if you can talk about the small stuff then, when you feel the time is right. you will be able to talk about the big stuff.

It is evidenced that the relationship between client and counsellor is the main changing agent and that is why I offer you the initial consultation complimentary (for individuals) or for £30 (couples).

How long will counselling / psychotherapy take?

This really does vary. If you are coming for a ‘quick fix’ and are very self-aware it could be you enter counselling in a whirlwind and leave when the whirlwind has passed without wanting to look into how the whirlwind was created or how to re-build the aftermath. For others, they will come in when the whirlwind is in full swing, want to look at how it occurred and find ways to, as much as possible, stop it happening again.

Experience informs that individuals generally stay longer than couples; individuals stay from six weeks to years whilst couples average 6 months to 18 months. Whatever the client, there is an open-door policy to return (subject to availability).

Counselling and psychotherapy is about building a relationship which gives you, the client, safety, security and consistency; it can be a relationship for life.

Is it weak to attend counselling or to need help with relationship?

Absolutely not! This can be a pre-conceived judgement you place on yourself or that you feel society places. It takes courage and strength to reach out and say that something about how you are living is not working for you.

Are sessions confidential?

The great thing about private practice, which Relcationship Counselling Online is, is that no-one gets informed of you attending unless you want to tell them* (see note below). What this means is that your doctors, insurance, etc. will not know you have sought counselling. So, for example, if you feel you are using alcohol inappropriately, have suicidal thoughts, etc. then it remains your choice as to who you tell.

Limits to confidentiality

There are a few laws which over-ride confidentialty (terrorism, drug trafficking and money laundering) so if I was told about any of these I would have to breach confidentiality.

If you were to disclose in any of your sessions a situation where you, or someone around you, are at risk then I may have to over-ride confidentiality yet I would always endeavour to talk to you about this first.

As an ethical BACP accredited member, I have supervision every 3 weeks and so I may, if appropriate, mention you by Christian name in my supervision.

*Employee Assistance Programmes may have different confidentiality so you would need to check with your own insurance company.

Couple counselling…. one screen or two?

It is advisable that if you are in couple counselling that you are in the same space as this replicates face-to-face therapy. This is for several reasons:-

1. So you get a true sense of what the other person is feeling.
2. To be able to experience one another’s body language.
3. To enable grounding together at the end of the session.
4. To be truly ‘in’ the couple experience together.

Of course, we do not live in an ideal world, so two screens will always be better than none if this is the only way you can have counselling, i.e. if one of you is working abroad.

Why are there no testimonials on Relationship Counselling Online's website?

Because I believe in the confidentiality of every client I work with and that your experience is unique for you. For me, to say to a client/clients’ at the end of their therapy ‘could you give me a few words about our work together to use for marketing’ feels very inauthentic and ‘me’ centred rather than ‘client centred’ and that is not who I am.

A.N.other question?

If you have a question which I have not answered anywhere on this website, please click here to contact me.

FAQ. WhoWhat


Contact from website

Please click here to contact me and include the appointment time you are enquiring about.

Email Contact


Text / WhatsApp / Telephone Contact

Contact 07941 305511 to make an appointment.

Please leave a message and I will get back to you as soon as I am able.

Note that if your telephone number is unfamiliar to me, and you do not leave a message, I will not call you back as I am unaware of your individual situation.

I confirm that both my email account and voicemail are password protected and only accessible by me.

Not ready yet?

That is absolutely ok yet there is a saying 'nothing changes if nothing changes' so only by being brave and courageous will you experience change. I am happy to be alongside you why you transition.

Please know I work in Private Practice Monday - Friday and I will get back to you within these times.

A quote for reflection....

'"The important thing is never to stop questioning."
Albert Einstein

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